Popular Barber Articles
44 articles
Appointments & Bookings
Calendar, Clients and Notifications!
- Manage Your CalendarLearn to use filters, navigation, and manual booking to manage requests, confirm appointments, and stay organized with ease.
- Client Self Checkout: What It Means for BarbersHow barbers use Self Checkout, what to do if a client doesn't check out themselves, and how to confirm a client's payment status.
- Can clients Reschedule appointments?Clients can now reschedule appointments directly from their Appointment Details page, choosing a new time slot with ease. Barbers, continue managing changes by canceling and rebooking if needed.
- ✂️ Seamless Booking & Notifications with Mobile PaytheCut keeps your chair booked and your clients in the loop with smart notifications and smooth Mobile Pay transactions.
- How to Issue a RefundHow to refund a completed Mobile Pay payment from an appointment's Transaction Details, and how to tell a completed charge apart from a preauthorization.
- 💈Introducing our FREE Plan 🆓Discover everything included in theCut’s new FREE plan — from Mobile Pay to booking tools — so you can grow your business on your terms.
- 💡 Smooth Walk-In & Manual Booking Tip: Use the QR Code + Booking Code Combo!Help walk-in clients book faster and link manual appointments with ease using QR codes and booking codes—perfect for quick checkouts!
Account & Profile Settings
Profile, Programs and Preferences!
- How to Upgrade to PRO ?
- Adding/Removing a Service to Service List
- Add Photos to Your Barber ProfileHow barbers grant photo-gallery access and add portfolio photos to their profile, plus best practices for choosing which photos to use.
- How to Switch Between Barber and Client ProfilesHow to add and switch between a Barber and Client profile on the same theCut account, and what to do if you run into trouble switching.
- Setting up a Cancellation & No-Show PolicyHow barbers set up and customize a Cancellation & No-Show Policy for eligible Mobile Pay appointments, including what clients see and how charging a fee works.
- Setting up your Booking Preferences
- How to Update Your Account Information on theCutKeeping your account information accurate is essential for security, tax compliance, and smooth communication. Whether you’re updating your email, password, or mailing address, follow this guide to make changes efficiently.
- Using the Barber Home ScreenFull walkthrough of the barber Home screen: Quick Actions, notifications, Booking Requests, today's appointments, and business stats.
- Link Your Social Media ProfilesHow barbers add Instagram/TikTok/YouTube links to their profile, and where else the Profile Link can be managed.
Payment Processing with Mobile Pay
Mobile Pay, Tap to Pay and Deposits!
- 🚀 Getting Started with Mobile PayHow approved barbers turn on Mobile Pay, what happens when a client books, how to check out an appointment, and how deposits work.
- The Payment Processing HubOverview of the Payment Processing Hub, where barbers manage business/personal verification, their Deposit Schedule and Method, and review Deposits and Transactions.
- Use Tap to PayTap to Pay lets you accept contactless payments directly on your compatible phone. Your client can simply tap their contactless card or supported digital wallet to complete their payment, no…
- Custom Deposit SchedulesHow barbers choose and update their Deposit Schedule (Daily, Weekly, Monthly, or Manual) for Mobile Pay funds, and how it differs from the Deposit Method.
- 💸 How Deposits Work: Standard vs. InstantHere’s how your funds are deposited after using Mobile Pay, including processing times and what each deposit status means.
- Adding a New Deposit Method: A Step-by-Step Guide
- Running a Business & Using Mobile Pay? Here’s What You NEED to Know About EIN & Taxes! 💰
- Linking Your Business Information with Mobile PayHow barbers update their Mobile Pay business information to reflect a registered business structure, including what's needed for Stripe's verification process.
Feature Guide
Newest and Best Features
- Share Your Profile Link & QR CodeHow to find, copy, share, and download your Profile Link and QR Code from Settings, and what clients see when they use it.
- Invite Clients to theCutAlready have clients who book with you by text, phone, social media, or another booking platform? Invite them to connect with you on theCut.
- Introducing Custom Cancellation & No-Show Policies for iOS 🤩
- Setting Up Open TimeframesHow barbers can open extra availability outside their normal Business Hours with Open Timeframes, and how to notify clients about the new opening.
- 💈 Setting Up Your Premium HoursCustomize your hours and offer special time slots or promos to maximize bookings during the holiday rush!
- Barber Initiated Rescheduling: What Clients Should KnowWhat happens to a client's appointment and Cancellation & No-Show Policy when their barber reschedules, and what to do if the new time doesn't work.
- 🚀 Growth on FREE is Here!Barbers on FREE can now enable Discovery to appear in Search, helping new clients find and book them.
- How to Download Income, Transaction & Business ReportsHow to generate, download, and understand Income, Appointment, Transaction, and Deposit reports, including the Gross Amount/Revenue fee breakdown and 1099-K tax document guidance.
- 🎉 Introducing Client-Specific Vouchers: Reward Your Loyal Clients!Reward loyal clients with discounts! Issue client-specific vouchers that appear on their bookings for easy redemption.
- Web Search Is Live: What It Means for BarbersExplains theCut's web search experience and how barbers should prep their profile now that clients can find them without the app.
- Our Frequently Asked QuestionsFind quick answers to common questions about bookings, payments, account management, and more—if you need further help, contact us!
- Unlocking theCut PRO: Subscriptions, Fees & Deposits Explained!
- 💼 Build Your Brand on theCut: Tools, Tips & VisibilityLearn how to grow your client base and boost visibility using theCut’s built-in tools and marketing tips!
- Open and Available Booths?
- How to Block a Client?
- How to Dispute a Review on theCutWhen a review may be eligible for removal, how to submit and appeal a dispute, dispute limits, and what happens during theCut's investigation.
- Deactivate or Delete Your AccountHow clients or barbers delete their whole theCut account or just one profile (barber/client), and what to check first (appointments, subscription).
- Mastering the Art of Barber PhotographyHow to Capture Stunning Haircut Photos That Attract Clients
- Daily Success with theCut: A Barber's Workflow GuideA day-structured routine (start of day, during appointments, before a client leaves, end of day) for managing Calendar, checkout, notes, and reviews.
- Communication Best Practices for Barbers on theCutCommunication best practices across the client lifecycle: profile and bio, Auto Comment, messaging, and post-appointment follow-up.