theCut

TeamLead Lily

find all the tools and information you need to build your Virtual Shop Front! 

Barber Resources

What's on my Calendar?

Our new feature simplifies client scheduling and payments with prioritized bookings, easy payment options, and flexible controls. Stay updated with instant payment notifications for a smoother workflow!

Client Self Checkout - Simplified Appointment Processing for Your Clients

Clients can now reschedule appointments directly from their Appointment Details page, choosing a new time slot with ease. Barbers, continue managing changes by canceling and rebooking if needed.

Can clients Reschedule appointments?

theCut ensures seamless booking with client notifications and streamlined Mobile Pay

Booking Confirmation and Reminders

How to issue Refund?

Appointments & Bookings

How to Upgrade to PRO ?

Adding/Removing a Service to Service List

Adding photos to your Barber profile

Introducing Multiple Profile Types

Setting up a Cancellation & No-Show Policy

Setting up your Booking Preferences

Updating Personal Information

Account  & Profile Settings

How to set up Mobile Pay?

This article provides a breakdown of the Mobile Pay verification process as well as the steps for after your MP is approved and enabled.

How does Mobile Pay work?

General Information about our Mobile Pay: Payment Processing Hub!

the Payment Processing Hub

Using Tap to Pay for our Barbers!

Checkout a Mobile Pay Appointment / Refund Client

Charging a Client for Cancellation and No-Show Policy

Take Control of Your Earnings with Custom Deposit Schedules on theCut!

How long do funds take to process?

Adding a New Deposit Method: A Step-by-Step Guide

Running a Business & Using Mobile Pay? Here’s What You NEED to Know About EIN & Taxes! 💰

Payment Processing with Mobile Pay

Guide to theCut Profile Link Creation

How to Set-Up a Loyalty and Referral Program?

Inviting Clients In-App

Introducing Custom Cancellation & No-Show Policies for iOS 🤩

Setting up Open Timeframes (iOS)

What is a Client Blast?

Discover More Flexibility: 45-Minute Intervals for Barbers!

How to Block Off Time on my Calendar?

How do I set up Premium Hours?

Check out how you can easily reschedule appointments and keep your calendar on track!

New Feature: Barber Reschedule Now Live for iOS and Android! ✂📱

Feature Guide

Find quick answers to common questions about bookings, payments, account management, and more—if you need further help, contact us!

Our Frequently Asked Questions

Unlocking theCut PRO: Subscriptions, Fees & Deposits Explained!

How do I get more clients?

Open and Available Booths?

How do Reviews work?

Elevate Your Barber Network with Referrals

How to Block a Client?

How to dispute a review?

Account Deactivation or Deletion

How to Capture Stunning Haircut Photos That Attract Clients

Mastering the Art of Barber Photography

Additional Tips

Client View of Booking Page

Client Search View

Updating Transaction Total

Setting up Booking Preferences

How to Use Tap to Pay?

Setting Up My Barber Profile

Adding Services with Promos/After Hours

Create Custom Booking Link and Add to Instagram

How To: Set-up Custom Cancellation & No-Show Policy

Deposit Schedules

How Clients use the Self Checkout

How- To Videos

Up & Coming!

Links to Our Partnered Companies

Boost Your Bookings: Setting Up Social Links, Loyalty, & Referral Programs

Step-by-Step: Setting Up Your Google Business Profile to Get More Clients

How to Set Up Your Google Business Profile & Add Your Booking Link

Boost Your Bookings with theCut’s Marketing Tools

Business Growth

Download the App

Find answers and get help from Intercom Support and Community Experts

Link, Press control-option-right-arrow to exit

Empty Help Center

Uh oh. That page doesn’t exist.

Disappointed

Neutral

Smiley

Thinking...

Searching through sources...

Analyzing...

Title

Track the progress of all tickets related to your company.

Tickets portal.

{assigneeName} needs more information from you

Tickets

No access to tickets portal

English

Español