theCut

Heads up 👀 — there’s been a rise in phishing scams targeting barbers with fake texts and links pretending to be from theCut.

Protect Your Profile – Phishing Scam Alert

TeamLead Lily

find all the tools and information you need to build your Virtual Shop Front! 

Barber Resources

What's on my Calendar?

Our new feature simplifies client scheduling and payments with prioritized bookings, easy payment options, and flexible controls. Stay updated with instant payment notifications for a smoother workflow!

Client Self Checkout - Simplified Appointment Processing for Your Clients

Clients can now reschedule appointments directly from their Appointment Details page, choosing a new time slot with ease. Barbers, continue managing changes by canceling and rebooking if needed.

Can clients Reschedule appointments?

theCut keeps your chair booked and your clients in the loop with smart notifications and smooth Mobile Pay transactions.

✂️ Seamless Booking & Notifications with Mobile Pay

How to issue Refund?

Discover everything included in theCut’s new FREE plan — from Mobile Pay to booking tools — so you can grow your business on your terms.

💈Introducing our FREE Plan 🆓

Help walk-in clients book faster and link manual appointments with ease using QR codes and booking codes—perfect for quick checkouts!

💡 Smooth Walk-In & Manual Booking Tip: Use the QR Code + Booking Code Combo!

Appointments & Bookings

How to Upgrade to PRO ?

Adding/Removing a Service to Service List

Adding photos to your Barber profile

Introducing Multiple Profile Types

Setting up a Cancellation & No-Show Policy

Setting up your Booking Preferences

Updating Personal Information

We’ve redesigned your Settings page to make it faster and easier to manage your business!

🛠️ Big News: Settings Just Got a Major Glow-Up!

Account  & Profile Settings

This article provides a breakdown of the Mobile Pay verification process as well as the steps for after your MP is approved and enabled.

🚀 Getting Started with Mobile Pay

General Information about our Mobile Pay: Payment Processing Hub!

the Payment Processing Hub

Using Tap to Pay for our Barbers!

Take Control of Your Earnings with Custom Deposit Schedules on theCut!

Here’s how your funds are deposited after using Mobile Pay, including processing times and what each deposit status means.

💸 How Deposits Work: Standard vs. Instant

Adding a New Deposit Method: A Step-by-Step Guide

Running a Business & Using Mobile Pay? Here’s What You NEED to Know About EIN & Taxes! 💰

Payment Processing with Mobile Pay

Guide to theCut Profile Link Creation

Learn how to reward your loyal clients and attract new ones using the built-in Loyalty and Referral programs inside theCut.

🎁 Boost Client Loyalty & Get More Bookings with Loyalty + Referral Programs

Inviting Clients In-App

Introducing Custom Cancellation & No-Show Policies for iOS 🤩

Setting up Open Timeframes (iOS)

What is a Client Blast?

Discover More Flexibility: 45-Minute Intervals for Barbers!

How to Block Off Time on my Calendar?

Customize your hours and offer special time slots or promos to maximize bookings during the holiday rush!

Holiday Hustle? Open Up More Time with Premium Hours!

Check out how you can easily reschedule appointments and keep your calendar on track!

New Feature: Barber Reschedule Now Live for iOS and Android! ✂📱

Feature Guide

Find quick answers to common questions about bookings, payments, account management, and more—if you need further help, contact us!

Our Frequently Asked Questions

Unlocking theCut PRO: Subscriptions, Fees & Deposits Explained!

Learn how to grow your client base and boost visibility using theCut’s built-in tools and marketing tips!

💼 Build Your Brand on theCut: Tools, Tips & Visibility

Open and Available Booths?

How do Reviews work?

Elevate Your Barber Network with Referrals

How to Block a Client?

How to dispute a review?

Account Deactivation or Deletion

How to Capture Stunning Haircut Photos That Attract Clients

Mastering the Art of Barber Photography

Additional Tips

Client View of Booking Page

Client Search View

Updating Transaction Total

Setting up Booking Preferences

How to Use Tap to Pay?

Setting Up My Barber Profile

Adding Services with Promos/After Hours

Create Custom Booking Link and Add to Instagram

How To: Set-up Custom Cancellation & No-Show Policy

Deposit Schedules

How Clients use the Self Checkout

Checkout a Mobile Pay Appointment / Refund Client

Charging a Client for Cancellation and No-Show Policy

Quick answers, pro tips, and helpful guides—right at your fingertips! ✨✂️

New to theCut? Watch These Videos First 🎥

How- To Videos

Up & Coming!

Links to Our Partnered Companies

Boost Your Bookings: Setting Up Social Links, Loyalty, & Referral Programs

Step-by-Step: Setting Up Your Google Business Profile to Get More Clients

How to Set Up Your Google Business Profile & Add Your Booking Link

Boost Your Bookings with theCut’s Marketing Tools

Business Growth

Download the App

Find answers and get help from Intercom Support and Community Experts

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