✅ You’ve been approved — now let’s get you set up!
Head to your Settings > Bookings > Payment Method
Toggle Mobile Pay ON
Once enabled, your clients will see Mobile Pay options when booking with you.
📆 Booking with Mobile Pay
When a client books:
They’ll add a payment method at checkout
A preauthorization (aka a temporary hold) will be placed for the full cost of the service
This may show up as “AUTH” or “PENDING” on their statement
If the appointment is canceled by the barber, the hold is automatically voided
🧾 How to Check Out Appointments
💡 Mobile Pay appointments don’t charge automatically.
After you complete the service:
Open the appointment
Tap Check Out to process the payment
Still accepting cash or another payment? Use the Other option at checkout to mark the service as paid.
💰 Funds & Deposit Options
Once you’ve checked out an appointment, the funds begin processing and will appear in your Payment Hub shortly.
You have two ways to get paid:
Standard Deposit (Free)
⏱️ Takes 1–2 business days
Deposits are grouped and released based on time of day and weekday/weekend scheduling
Instant Deposit (1.5% Fee)
⏱️ Usually within 30–60 minutes
Funds sent directly to your eligible debit card
⚠️ Charging for No-Shows or Late Cancels
Want to enforce a Cancellation or No-Show Policy? You must:
Be approved for Mobile Pay ✅
Require Mobile Pay as the only payment option
That’s because without a stored card on file, there’s no way to enforce the charge.
📖 Check out our full article: Charging a Client for Cancellation & No-Show
🧠 Pro Tip
Use Mobile Pay to streamline your business — from checkout to cancellation policies — while also giving clients more convenience and confidence at booking.
❓ Need Help?
Drop us a comment below or email [email protected]. We’ve got your back every step of the way. 💬