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Updating Personal Information
TeamLead Lily avatar
Written by TeamLead Lily
Updated over a week ago

Whether you're updating your contact details or ensuring the security of your account, managing your account information is a crucial aspect of online presence. Here's a handy guide to help you navigate through the process seamlessly:

1. Updating Email/Password:

  • Settings Tab: To update your email address or password, navigate to the 'Settings' tab within your account dashboard. Here, you'll typically find options to modify your login credentials securely.

  • Forgot Password?: In case you're unable to access your account and need to reset your password, head to the login page. Look for the 'Forgot Password?' option, which usually prompts you to enter your registered email address to receive a password reset link via email.

    • Be sure to verify theCut emails have not been marked as Spam to avoid being locked out!

2. Updating Mailing Address:

  • Payment Processing Hub: If you need to update your mailing address, particularly for purposes such as receiving important documents like tax forms, navigate to the 'Payment Processing' page.

    • Click 'Business & Personal Details': You will be able to update the Personal or Business information.

  • Verification Process: Be prepared for a verification process, especially if you're updating sensitive details like your mailing address or SSN/EIN. This may involve submitting additional documentation for confirmation.

    • Driver's License Verification: Ensure you have the required documents handy to expedite the process.

Important Note:

  • Digital Correspondence: Many platforms opt for digital correspondence, meaning all communications, including statements and notifications, are sent via email. However, it's essential to keep your mailing address updated, especially if you qualify for certain documents like a 1099 form from services such as Stripe.

  • 1099 Form Delivery: Your updated mailing address will be used to send important documents like the 1099 form. Ensure the accuracy of this address to prevent any delays or issues with receiving crucial documents.

    • For qualifying barbers: $20,000 processed AND 200 Appointments per IRS guidelines.

By following these simple steps, you can efficiently manage and update your account information, ensuring accuracy, security, and smooth communication with the platform's services. Remember to keep your details up-to-date to enjoy a hassle-free user experience.

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