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Booking Confirmation and Reminders
Support Agent - Lily avatar
Written by Support Agent - Lily
Updated over a week ago

In today's fast-paced world, efficient appointment scheduling is essential. theCut, a leading platform connecting barbers and clients, offers a seamless booking experience with a focus on client convenience and communication.

Upon booking, clients receive email and in-app notifications for appointment confirmation. However, it's crucial for clients to enable notifications to ensure they receive timely updates. Barbers play a vital role in reminding clients to activate notifications, ensuring they never miss an appointment or important messages.

For iPhone users, updating app settings for notifications is simple:

  1. Open device settings.

  2. Select theCut.

  3. Enable Notifications.

Android OS 10+ Instructions:

  1. Open your device's Settings app.

  2. Tap Notifications. App settings.

  3. Under "Most recent," find apps that recently sent you notifications. To find more apps, in the dropdown menu, tap All apps.

  4. Tap the app.

  5. Turn the app's notifications on or off.

Before starting a service, barbers confirm appointments, triggering notifications to clients and minimizing scheduling conflicts.

TheCut's Mobile Pay feature streamlines transactions, with preauthorization ensuring payment availability, similar to common practices in other industries.

Clients receive emailed receipts post-service, promoting transparency and accountability.

By following these steps, clients can optimize their experience on TheCut's platform, ensuring a smooth and reliable appointment process from start to finish.

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