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💳 Payment Methods on theCut — What You Need to Know!

Here’s a breakdown of the different payment options available on theCut — including Mobile Pay, Cash App, Tap to Pay, and more!

TeamLead Lily avatar
Written by TeamLead Lily
Updated over a week ago

🎯 What’s Important:

We offer flexible payment options so clients and barbers can handle transactions smoothly and securely. From Mobile Pay to Cash App — you’ve got choices! 🙌

💸 Payment Options for Clients

Depending on the barber, here’s what you might see available:

  • Mobile Pay (in-app card payment)

  • Tap to Pay (just tap your card/phone at the chair)

  • Cash App, Apple Pay, Google Pay

  • Cash (Reach out to your barber to confirm!)

Pro Tip: Even if a Mobile Pay appointment is required to book, your barber may still accept cash or other methods at the appointment. Just message them in the app to ask! Barbers have the ability to set their payment preferences in the app, which can affect the options available to clients. For example, some barbers may enable both Mobile Pay and In-Shop payment methods, while others may prefer specific options like cash-only payments.

🔐 Preauthorization for Mobile Pay

If you’re booking with a card through Mobile Pay, we’ll place a preauthorization hold — not a full charge.

Here’s how it works:

  • A preauthorization is a temporary hold on your account for the full appointment amount.

  • These funds are not withdrawn immediately — just reserved.

  • After the appointment is completed, the final charge is processed.

  • Any remaining amount is released right back to your account!

💡 Think of it like reserving a table — the money stays in your account until the service is complete.

⚙️ Managing Your Payment Method

Add or update your card anytime:

  • Go to Settings > Payment Method in your client profile.

  • To remove a saved card, just swipe left or right on the entry!

📬 Still Have Questions?

Message us directly in the app or send us an email at [email protected]. We’re always here to help! 💬

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