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Checkout a Mobile Pay Appointment / Refund Client
Support Agent - Lily avatar
Written by Support Agent - Lily
Updated over a week ago

When an appointment has been booked via Mobile Pay, there are a few steps needed to complete the appointment!

Hit the "Checkout" button and the funds will process fully. We HIGHLY recommend barbers process the transaction after EACH appointment to ensure that they can resolve any issues with the transaction or funds when the client is still in shop and directly in front of them.

The deposit method you choose will determine how much time it will take for your funds to deposit into your chosen account.

CLICK here to find more information on our Deposit Schedule

Refund

You can issue client refunds by heading to your Client List and choosing the correct client, you can also find the client name or you can head to the Calendar to find the chosen client's appointment.

From there, you will see a gold "Refund" button, press to issue a full refund. Once confirmed you will see the status change to "Refunded" and client will be good to go!

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