What Happens When Your Barber Changes Your Appointment
Sometimes your barber may need to move your appointment to a different date or time.
If your barber reschedules your appointment, you'll receive the updated appointment details. Here's what that means for your appointment and any Cancellation & No-Show Policy that was originally attached to your booking.
What Happens When Your Barber Reschedules
When your barber changes your appointment, they'll select a new date and time.
Once the appointment is rescheduled:
Your appointment will update with the new date and time.
You'll receive the updated appointment details.
You can review the change from your Appointment Details.
💡 Tip: Check the new appointment details when you receive the update to make sure the new time works for you.
What Happens to the Cancellation & No-Show Policy
If your barber reschedules the appointment, their original Cancellation & No-Show Policy is voided for that appointment.
Because your barber selected a different date or time than the one you originally booked, you won't be held to the original policy if you're unable to attend the new time.
This means you shouldn't be charged a Cancellation or No-Show fee under the original policy because the barber changed the appointment.
If the New Time Doesn't Work for You
You aren't required to accept a new appointment time that doesn't work for your schedule.
If your barber reschedules and you can't make the new time, you can:
Message your barber and let them know.
Ask to move the appointment to another time.
Cancel the appointment if you no longer want to keep it.
Whenever possible, communicate with your barber as soon as you know the new time won't work.
Good to Know
Who Reschedules Matters
Cancellation and No-Show Policies may be affected differently depending on who initiates the reschedule.
This article applies specifically when your barber changes the appointment.
If you initiate the reschedule yourself, different policy rules may apply.
Review Your Appointment Details
After any appointment change, check your Appointment Details to confirm the new date, time, location, and other booking information before your appointment.
Best Practices
Review your appointment as soon as you're notified about a change.
Message your barber promptly if the new time doesn't work.
Don't assume you need to attend a time you didn't originally select.
Keep appointment-related communication in theCut whenever possible so the details are easy to reference.
Still Need Help?
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