Clients ! We've refreshed theCut with a cleaner, more modern experience and made it easier to discover barbers, book appointments, and find the information you need.
Most of the features you already use still work the same way. You'll just notice a fresh look and some improvements throughout the app.
Here's what's changed.
🏠 A Refreshed Home Experience
What's Changed
Your Home screen has been refreshed to make the things you use most easier to find.
You'll have quicker access to:
Your upcoming appointments
Redeemable Vouchers will appear below appointments
Your Barber List and quick view into their Availability
Why It Matters
Whether you're checking your next appointment or looking for your next cut, the information you need is easier to find when you open the app.
What You Need to Do
Nothing. Your existing account information and appointments carried over automatically.
🔍 A Better Way to Discover Barbers
What's Changed
Search has a refreshed look that gives you more information about a barber before you open their full profile.
Depending on the barber, you may see:
Photos of their work
Shop information
Promotions they're offering
Current availability
Upcoming available timeframes
Price range
Review count and rating
Shops are also displayed near the top of Search, giving you another way to explore barbers in your area.
Why It Matters
You can get a better sense of your options before opening every barber profile, making it easier to compare barbers and find someone who fits what you're looking for.
What You Need to Do
Nothing. Open Search and explore the updated experience.
🌐 See More Before You Download
What's Changed
If a barber shares their Profile Link with you and you don't have theCut app, you can now view their full profile on the web instead of only seeing a booking page.
You can learn more about the barber before deciding to book.
Why It Matters
Maybe someone sent you their barber's link. Maybe you found it in an Instagram bio. Either way, you can check out the barber and their profile without having to search for them first.
What You Need to Do
Nothing.
Just tap the Profile Link a barber shares with you.
📅 A Cleaner Booking Experience
What's Changed
The booking experience has a refreshed layout as you move through:
Choosing your service
Selecting an available date and time
Reviewing your appointment
Choosing your available payment method
Submitting your booking
The way you book hasn't fundamentally changed. The experience has been redesigned to make each step easier to follow.
Why It Matters
Booking should feel simple, especially when you're trying to grab an appointment quickly from your phone.
What You Need to Do
Nothing. Book your next appointment the same way you normally would.
📍 Clearer Appointment Details
What's Changed
Your Appointment Details have been refreshed so important information about your booking is easier to find.
You can quickly review information such as:
Your barber
Service
Date and time
Location
Appointment status
Why It Matters
Everything you need before heading to your appointment is easier to review in one place.
What You Need to Do
Nothing.
Just remember to check your Appointment Details before your visit, especially to make sure your appointment is Confirmed.
⭐ A New Look for Barber Reviews
What's Changed
When you're viewing a barber's profile, you may now see a featured review highlighted near the top.
This gives you a quick look at recent, relevant client feedback while you're deciding whether to book.
Why It Matters
Reviews are an important part of choosing a barber, especially when you're booking with someone for the first time.
The updated display makes useful feedback easier to spot while you're exploring a barber's profile.
What You Need to Do
Nothing. Reviews are automatically displayed as part of the barber's profile.
💳 A Refreshed Checkout Experience
What's Changed
The payment portion of booking has a cleaner look when you're:
Choosing an available payment method
Reviewing your payment
Selecting a tip when applicable
Completing checkout
Your existing saved payment information carried over automatically.
Why It Matters
Payment information and checkout options are easier to review before completing your transaction.
What You Need to Do
Nothing. You don't need to re-add your existing saved payment information because of the design update.
Frequently Asked Questions
Do I need to update anything?
No. Your existing account information, appointments, and saved information carried over automatically.
Did the way I book an appointment change?
No. You'll notice a refreshed design, but you'll still choose your barber, service, date and time, and available payment option when booking.
Did my existing appointments change?
No. Existing appointments weren't changed by the update.
Do I need to add my saved payment methods again?
No. Your existing saved payment information carried over automatically.
Can I see a barber's profile without downloading the app?
If a barber shares their Profile Link with you, you can view their profile on the web.
Where can I find my appointment information?
Open your appointment to view Appointment Details, including your service, date and time, location, and appointment status.
Still Need Help?
If something looks different or you're having trouble finding something after the update, our Support team is happy to help.
Contact us at [email protected], and we'll help you find what you need.